Catalyst Latex Shipping information
Shipping cost depends on 3 factors:
Weight of package
Level of service
When we send to you (we're from England).
We will know the weight of package and destination. We always offer the least expensive level of service, as the starting point.
UK addresses. We usually send 1st Class Recorded Delivery
EU addresses. We use Royal Mail airmail, typically taking 5 working days
IF you require tracked and/or fully insured shipping, please contact us for a quotation. This will incur an additional charge.
Rest of the world (N America, Australasia etc). We usually send airmail, typically taking 9 working days. We are required to affix a customs declaration stating the type of goods and value. We NEVER describe goods as latex or rubber - but just what they are (shirt, dress etc). We always try to use a value that will minimise your liability for import duty taxes and handling charges, though any charges that do occur will solely be your responsibility. Any questions - talk to us.
IF you require tracked and/or fully insured shipping, please contact us for a quotation. This will incur an additional charge. For fully insured shipping, we need to mark the same value on the customs form. You will then be charged local tax, import duty and a handling fee after the goods arrive.
Delays in shipping most usually occur at your country's import/customs clearance point. We have no access to information on goods held in these places.
When you send to us (repairs, alterations, returns, chlorination, etc.) - in England.
Enclose your instructions, return details,etc.
If you need to affix a Customs Declaration:
Mark the goods as 'Gift'
Consider marking a low value - below GBP40
If you don't mark as 'gift' and/or mark a value higher than GBP40, then I will have to pay
VAT and/or Import Duty AND a handling fee. I will have to re-charge this to you. Be aware!
Our Shipping Details:
Goods In, 90 Park Road
RUGBY CV21 2QX
Text/voicemail: +44(0)7905 830095